Shipping Policy
Due to the restrictions of many state laws, we only ship wine to those states where direct shipment from a retailer is permitted by law; currently we ship to all states EXCEPT Arkansas, Alabama, Alaska, Delaware, Hawaii, Kentucky, Indiana, Massachusetts, Oklahoma, Pennsylvania, Rhode Island, South Dakota, and Utah.
This list is subject to change without notice. In addition, each state imposes limitations on the amount of wine any particular resident may receive by direct shipment. To ensure that you are able to order wine for direct shipment from our website, please consult the specific state requirements for your state.
Please make sure someone 21 or older is available to sign for the package; our carriers will not leave a package without this. We use GLS to ship orders within California, and Fed Ex to ship orders out of state, unless otherwise requested. If you are someone who isn't home often, we advise you ship to your office, a Fed Ex location, or find a friend who works from home that can help. Carriers will attempt delivery three times at which point the package may be held at a pick up location or returned to us, the shipper. If your order comes back to us and needs to be re-shipped we will have to charge you for the return to sender fee charged by the carrier as well shipping again. Please make sure all contact information is accurate to help avoid situations like this.
During periods of extreme weather, we recommend postponing your wine shipment via ground services to ensure the safest conditions of your order. Neither Biondivino nor our freight carriers will accept liability for weather-related damage. During business hours, orders are immediately packaged and scheduled for delivery. Orders may not be cancelled once they have been shipped (in the possession of the shipping carrier). A re-routing may be requested by the customer after shipment, but the customer will be responsible for any associated fees charged by the shipping carrier.
Title to, and ownership of, all wine passes from Biondivino to the purchaser in the State of California and the purchaser takes all responsibility for shipping it from California to his/her home state. By arranging for transportation of the wine, Biondivino is providing a service to, and acting on behalf of the purchaser. By utilizing this service from Biondivino, purchaser is representing that he/she is acting in compliance with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered.
Some of our products are sold on a "pre-arrival" or "futures" basis. These products are explicitly indicated as "pre-arrivals" or "futures" on our website and newsletter. Biondivino will notify you by email when your "pre-arrivals" or "futures" have arrived and are ready to be shipped. You will be given the opportunity to coordinate the proper shipping address and method (we won't automatically ship out pre-arrival wines when they arrive).